Good Morning Pilots,
I can see we have a lot of issues on the forums that need to be addressed.
#1 - Zion was banned. In-game, nicknames are not unique. It is possible for there to be many people with the same nicknames.
#2 - As I have previously mentioned we are using this cycle’s development time to research hackers and exploits in the game. The team has found a few bugs that were exploited by members of the community. We have already deployed fixes to most of these bugs. The offenders have been informed and are being taken care of.
#3 - In one of the exploits we decided not to fix but instead but instead put a monitor on it. Any player that uses this exploit will be banned. No questions asked.
#4 - Super Mechs Accounts Shop thank you for reporting this. We are taking the appropriate actions to put a stop to this. Any account that we know of that sold and will be banned no questions asked.
#5 - Accusing players of wrong doings. When accusing any play of wrong doing we need proof. It is isn’t enough to tell us someone is cheating. We need to know who (sometimes a nickname isn’t enough), how (with screenshots or video), and exactly the scenario, step by step. If we can’t understand it or reproduce it is hard for us to help. So the more specific the better.
#6 - The moderators on this forum or not sitting in the Tacticsoft office. They are here to make sure the forums are run smoothly. They do not have the access to any company tools besides the forum. Bashing/harassing them will not get you anywhere.
#7 - The Tacticsoft team is very busy working on new game content, investigating issues and fixing bugs. We are a small team and do not have a 24/7 support team or a 24/7 dev team. If something needs to be looked into it takes time. It could take anywhere from a day to a couple of days. If an email isn’t answered right away it will get answered in a few days. If a week went by and you feel you were not answered please message me directly.
#8 - Buying, Selling, and Trading of accounts are not allowed. Period. End of Story.
As I have said in the past. All emails, posts, comments about hackers/exploits are taken seriously. The team investigates everyone. Some are more serious than others and we prioritize accordingly.
Spamming the forums with threads and making the community anger is not going help.
Last thing I will be closing this post. Not because I don’t want you to discuss issues you are having in the game but because it has become a hostile thread. I will be contacting specific players in the next couple of days with more questions.
Remember you can always send me a private message and I will get back to you as soon as I can.