Unanswered issue 45969

I sent an issue via the game and did not received the solution or answer ( case: 45969 ) but whengiving the game a note in Google play… The moderator said the issue was already answered… But I didn’t received any response…

Kind support

The answer should be emailed to you, did you check your email? (including the spam folder)

I checked the emails and it looks like you were answered.
I beleive you were asking about items slots.
I see that you are on Level 21. The next slot opens up at 24.
So you still have to level up a bit before the next slot opens.