Clan chat is broken

My clan chat is broken into two different areas. I can chat all day long but if the other members are not on the same server or in the same area as me it is like speaking to the wind. The clan chat is crucial for communication. Can someone explain why this happens and what may be done to fix it other than me logging out and back in until I may get lucky enough to get on the correct server ? @Sarah247

From when does SM have 2 servers?

I thought all TheSh!t games were on the same server