Cannot Click the "Unclaimed Boxes" Tab


#1

I have several premiums and now a free box I clicked on this morning stored there and even though I have totally gutted my entire workshop to limbo below your frankly unreasonable standards I find myself unable to click the tab and claim my items. untill this point I assumed it would be clickable once you were under the limit, but it’s not.

losing my patience.


#2

same happened,dunno why tho


#3

Hi @Sarah247, This is still an ongoing problem for @Misfit. Would you be able to take a look into it?

Bug: Unable to click Unclaimed Boxes tab. Player is within user inventory limit.

Misfits ID: 3276490


#4

Even the pop-up that appears when you fuse away stuff that says “You have unclaimed boxes” is not clickable?


#5

We are working on it right now…


#6

This was fixed for @Misfit.
If anyone else is having this issue please post here with your User ID and we will get this fixed.
Thank you!


#7

Stumbled upon the same problem today on mobile.
The unclaimed tab can’t be accesed.
16735546
@Sarah247


#8

Curious if you try on Web would it work? Can you try?


#9

Not atm…maybe tomorow evening when i get home.
They just keep pileing in tho… kinda of funny.


#10

No problem just sent it over to the dev. Will get back to you when I know something.


#11

Can you check now? They did a fix.


#12

ive been having the same problem, i have had to spend countless tokens on money for upgrades and inventory slots, i have at least 8 unclaimed boxes and i have 103/105 inventory slots used, this is a very big problem for me as i cannot claim my mythical, silver, mixed, and other boxes.

ID : 14417957

(P.S. if you dont know me, i am Ninety9lives, a long time player since 2009)


#13

Hi!
Can you please try now?


#14

Fixed, thank you Miss


#15

uh did you claim my mythical and silver boxes?
my 5 mixed were there but my 2 silvers and one mythical arent :stuck_out_tongue:


#16

Same here - after clearing bellow item limit, this dialog appeared

After that, no matter what (reinstall on android, refresh browser…) cannot access Unclaimed box tab.
Error is repeatable if I recreate procedure / fill item limit then fuse some…/

My ID: 17295686


#17

Experiencing same problem, gave some details in post above,
MyID: 17295686

Thx,


#18

On it. Let me see what the team says.


#19

Can you please try now?


#20

Problem fixed - confirmed at android and PC. Thank you.

On the other side - sadly “increased legendary chance” remains still a hoax. Bought 7 boxes to test - 0 legendaries. Cold shower what to say