Arena bonus not working again


#1

Omfg I get arena coins bonus blocked atleast once x day or one time each 2 days…

What to do to try solve it?
Can sm staff implement somethin allowing us to get again lost coins due to advertisements/game system not working?

Or can we send tickets to support? So they can fix missing arena coins?


#2

It seems that the ad feature is broken.
I wonder why it happened just when we had a portal going on :thinking:


#3

Hello, thanks for contacting us!
We’ll look into it! Can you provide us with your ID in Personal messages, please? :slight_smile:


#4


and friiz87


#5

Hello, thanks for the patience
@11160 @ancyrio what platforms are you using? :slight_smile:


#6

@ancyrio sent a mobile screenshot, @11160 sent a browser Ad screenshot, welcome.


#7

As killin told u. I was using smartphone ( android operating system)


#8

pc - win7 ))
20symbols


#9

Same thing happened from last 3 days after the last update and i am using an android phone.


#10

Join. Also there is a couple of days the problem with the bonuses of the arena - seemed to have erased, despite the full display. Different win, different browsers. Looks like the problem is on the TS side. And as always a quiet and veiled.


#11

yesterday i got bonus adv video(after 5s daily pvp fights) blocked.

now i tell u what happend. Adv bonus vid started correctly and it was showing adv. after 5/6 secs game switched me to “loading in progress” window (look at attached scren), i waited 4/5 mins but nothing, it still was “in load”.

PS: i was sit on my sofa, so i didn’t move out wifi range when i got the above issue reported.